Right to Know

The Right to Choose

You, the borrower, have the right to be fully informed regarding the loan detail before making any decision. And it is our company’s duty to provide you with sufficient and correct information in order for you to compare and make proper decision before taking out the loan.

The Right to Information

You, the borrower, have the right to know the loan condition and other details such as interest rate, fees, duties, etc., either from our websites, or from our company’s representatives.

The Right to be Informed of Your Debt and Fair Debt Collection Practices

You, the borrower, have the right to be informed and timely-notified of your monthly payment and outstanding debt. For overdue debt, you have the right to fair debt collection practices according to Thailand’s Fair Debt Collection Act 2015.

The Right to Your Personal Data

As per our company’s policy, it is our duty to protect your personal data. Your personal data will not be revealed to unrelated parties without your consent.

The Right to Timely Services

Once the debt amount is paid-off in full, you have the right to timely services on our part. This includes paperwork processing, handover of vehicle ownership registrar, and others.

The Right to Fair Services

You have the right to appropriate and fair services. For suggestions or complaints, please let us know through our website or call us at +66-34-109-200